Privacy policy and terms of use


Your privacy is of the utmost importance to Prima Resource.

The purpose of this Privacy Policy is to inform the user of this Site of the practices adopted with respect to personal or confidential information concerning him or her or his company.

Any user of the Site is deemed to have read, accepted and acknowledged the validity of the Privacy Policy. If a user of the Site does not agree with the terms of the Privacy Policy, then the user must cease using the Site. However, in such a case, the user is not relieved of his or her reporting obligations under applicable laws and regulations. 

 Prima Resource may, at any time and without notice, modify the Privacy Policy. Users of the Site are advised to check regularly for changes to the Privacy Policy. Any user is deemed to have accepted the changes to the Privacy Policy if they continue to use the Site after the changes are posted.


Automatically exchanged data

When a user accesses this site, their device and our hosting infrastructure automatically exchange data. This exchange is necessary to facilitate an optimal browsing experience. The data exchanged is as follows:

  • IP address (a numerical address that can be used to accurately locate a computer connected to the Internet);
  • Browser type (e.g. Firefox, Explorer)
  • Pages visited;
  • Date and time of access to these pages;
  • The address of the referring site, if the user accesses this site from another website.

Most of the information transmitted automatically between computers does not identify the user. It is only collected because of the technological requirements inherent to Internet navigation.

Prima Resource keeps this data for statistical purposes. It is used to count the number of visits and to determine the most visited pages, the technology used by visitors, the addresses of referring sites and the country of origin of visitors.


Use of cookies

Cookies are used to facilitate navigation of the pages of this site. These cookies do not collect personal information about the user. 

These cookies are multiple, some expire when the user closes the browser and have no further effect while others may be retained.

The user can set their browser to block cookies at any time. However, doing so may deprive the user of some of the features offered on the site.


Use of Google Analytics

Prima Resource uses Google Analytics, a web analytics tool on this site.

Google Analytics collects information about the user's use of this website by means of cookies, which are stored on servers located in the United States. Google may pass on this information to third parties if it is required to do so by law or if these third parties process the data on its behalf.

The information collected by the tool is, for example, the pages visited, the date, time, duration and frequency of the visits and the links clicked.

The type of operating system and language of the user's computer, the name of the Internet service provider and the geographic location (region) are also collected. The IP address is also collected, but is anonymized (truncated) to ensure the privacy of the user. Anonymizing an IP address prevents the identity of an individual user from being known through the IP address.

Google will only use the information collected to produce statistics and reports on the navigation of this site, which will allow Prima Resource to improve its electronic service. Google will not link the information collected on this site with any other data it holds.

If the user wishes, it is possible to prevent Google from recording information on navigation by installing the Google Analytics deactivation add-on on the device used.


Personal and confidential information

While browsing the Prima Resource site, the user may be required to provide personal information in order to access certain content or send requests.

Personal information can be collected in several ways, including

  • Forms;
  • Pop-up windows
  • Questionnaires;
  • Chat bots.

Prima Resource makes sure to collect only relevant information to improve communication with the user.


Sharing of personal information

Prima Resource does not market the personal information collected from the User. The situations in which personal information may be shared are for distribution to various Prima Resource departments and for law enforcement or legal requests.

The User understands that Prima Resource may at any time share his or her personal information in the event of a partial or total transfer of the business to a third party. In such event, the information transferred as an asset of Prima Resource will be subject to the same safeguards as this Policy.

If the User does not wish to have his or her personal information shared with third parties or partners, he or she may object at any time, as mentioned in the following section.

Prima Resource may, in the following cases, exceptionally communicate the User's personal information without his or her consent:

When required by law, such as when a court order requires Prima Resource to disclose the User's personal information.

When it is impossible to obtain the User's consent and privacy laws permit Prima Resource to disclose the User's Personal Information. This is particularly the case when the protection of the public interest so requires.


Anti-spam laws

Prima Resource complies with the requirements of Canada's anti-spam legislation (CASL). The User understands that they may expressly or impliedly consent to receive messages from Prima Resource.

Express consent is consent sought from the User, which consent must be stated́ in plain and clear terms, and must include the purposes for which consent is sought́.

The user understands that he/she is giving implied consent during ongoing business relationships or ongoing private relationships, when the user publishes his/her e-mail address without mentioning that he/she does not wish to receive unsolicited commercial e-mail messages, or when the message is sent́ in other circumstances provided for by the regulations made under this law.

To unsubscribe from our electronic communications mailing list, simply use the preference management or unsubscribe link included in each email or contact us at



Personal information collected by Prima Resource is kept in a secure environment. The organization has adopted appropriate measures to preserve the confidentiality of personal information and to protect it against loss or theft, as well as unauthorized access, communication, reproduction, use or modification, taking into account, among other things, the sensitivity of the information and the purposes for which it is used.

To ensure the security of the User's Personal Information, Prima Resource uses physical, administrative and technical measures that are reasonably expected of an organization engaged in the same activities.

However, since no mechanism offers maximum security, there is always a degree of risk involved when using the Internet to transmit personal information.

Hyperlinks to third party sites

The Site may contain hyperlinks to third party sites that will take you away from the Site. Prima Resource provides these hyperlinks as a convenience.

Third party sites are not under the control of Prima Resource and Prima Resource has no control over the privacy and confidentiality practices of third-party sites. Therefore, any confidential or personal information you transmit through the third-party Sites is subject to the privacy policies of those third-party Sites. It is the user's responsibility to review these policies to ensure the protection of their information.


English and French Language

In the event of any inconsistency or interpretation between the French and English version of the Privacy Policy, the French version prevails.

Questions, comments or suggestions

If you have any questions, comments or suggestions about this Privacy Policy, you may contact Prima Resource at